Terms of Service

Last updated: August 2026

Acceptance of Terms

By using the PayForCustomer website or services, you agree to these terms. If you do not agree, please do not use them.

About the Service

PayForCustomer provides AI-assisted handling of incoming customer conversations, including qualification, scoring and handover to your team.

Use of the Service

You may use the service for lawful business purposes only, and in line with the rules of any messaging platform you connect to it.

User Responsibilities

You are responsible for the accuracy of the information you provide, for the content of conversations with your customers, and for obtaining any consents required to message them.

Account and Access

You are responsible for keeping any access credentials secure and for activity that takes place through your account.

AI-Generated Responses

Parts of the service use AI to generate replies. AI output may be incomplete or incorrect. You should review important conversations and decisions.

Third-Party Services

The service may connect to third-party platforms and tools. Their own terms apply to your use of them.

Availability of the Service

We aim to keep the service available but do not promise uninterrupted access. Maintenance, updates or issues outside our control may cause downtime.

Intellectual Property

The website, product and related materials remain our property. You keep ownership of your own business and customer data.

Payments and Fees

Where fees apply, they will be agreed with you in writing before the service starts.

Limitations of Liability

To the extent permitted by law, we are not liable for indirect or consequential losses arising from use of the service.

Indemnification

You agree to cover claims arising from your unlawful use of the service or your breach of these terms.

Termination

Either party may end use of the service. We may suspend access where the service is being misused.

Changes to the Service

We may add, change or remove features as the product develops.

Changes to These Terms

We may update these terms. The date at the top of this page shows the latest version.

Governing Law

The governing law and jurisdiction will be as agreed in writing between you and PayForCustomer.

Contact

Questions about these terms? Email sameer@payforcustomer.com.

This page is provided for general information and should be reviewed by legal counsel before production use.